1.1- SELLER:

Title: İca Dış Ticaret ve Tekstil San. Paz. A.Ş.

Address: Tatlısu Mah. Arifay Sok. No:4 ICA Plaza, K. Ataşehir Ümraniye/İSTANBUL

Phone: 0 (216) 314 31 31

Fax: 0 (216) 314 63 33

Email: [email protected]

 

1.2- BUYER:

Name/Surname/Title:

Address:

Phone:

Email:

TC ID No:

 

The subject of this contract is the determination of the rights and obligations of the parties in accordance with the provisions of the Law on Consumer Protection No. 6502 and the Regulation on Distance Contracts published in the Official Gazette dated November 27, 2014, and numbered 29188, regarding the sale and delivery of the product, the qualities and sales price of which are specified below, and which the BUYER ordered electronically from the SELLER's website, www.icashop.com.tr.

 

Date:

Product Information:

Shipping Fee:

The type and kind, quantity, brand/model, color, and sales price of the products are as stated above.

Payment Method:

Delivery Address:

Payment Schedule:

 

4.1- The BUYER declares that they have read and understood the preliminary information regarding the basic characteristics, sales price, payment method, and delivery of the product subject to the contract on the website www.icashop.com.tr and has given the necessary confirmation in the electronic environment.

4.2- The product subject to the contract shall be delivered to the BUYER or the person/organization at the address indicated within the period specified in the preliminary information on the website, depending on the distance of the BUYER's residence for each product, provided that the legal 30-day period is not exceeded.

4.3- If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible for the refusal of delivery by the person/organization to be delivered to.

4.4- The SELLER is responsible for delivering the product subject to the contract intact, complete, in accordance with the qualifications specified in the order, and with warranty certificates and user manuals, if any.

4.5- For the delivery of the product subject to the contract, the signed copy of this contract must have reached the SELLER, and the price must have been paid using the payment method preferred by the BUYER. If the product price is not paid for any reason or is canceled in the bank records, the SELLER shall be deemed to be relieved of the obligation to deliver the product.

4.6- If the relevant bank or financial institution fails to pay the product price to the SELLER due to the unauthorized, unfair, or unlawful use of the BUYER's credit card by unauthorized persons after the delivery of the product, through no fault of the BUYER, the product must be sent back to the SELLER within 3 days, provided that it has been delivered to the BUYER. In this case, the shipping costs belong to the BUYER.

4.7- If the SELLER cannot deliver the product subject to the contract within the stipulated period due to force majeure or extraordinary circumstances such as adverse weather conditions preventing transportation or interruption of transportation, the SELLER is obliged to inform the BUYER. In this case, the BUYER may exercise one of the rights to cancel the order, replace the product subject to the contract with an equivalent one, if available, and/or postpone the delivery until the obstacle is removed. If the BUYER cancels the order, the amount paid shall be refunded to them in cash and in full within 10 days.

4.8- Faulty or defective products, whether or not sold with a warranty certificate, can be sent to the SELLER for necessary repair within the warranty conditions. In this case, the shipping costs shall be covered by the SELLER.

 

The BUYER has the right of withdrawal within 7 days from the date of delivery of the product subject to the contract to themselves or the person/organization at the address indicated. To exercise the right of withdrawal, the SELLER must be notified via fax, email, or telephone within this period, and the product must not have been used within the framework of the provisions of Article 6. In case of exercising this right, the original invoice and a copy of the cargo delivery receipt stating that the product delivered to the 3rd party or the BUYER has been sent to the SELLER must be returned. The product price shall be refunded to the BUYER within 7 days following the receipt of these documents. If the original invoice is not sent, VAT and any other legal obligations cannot be refunded. The shipping cost of the returned product due to the right of withdrawal shall be covered by the SELLER.

 

The right of withdrawal cannot be used for products that are not suitable for return due to their nature, single-use products, copyable software and programs, products that spoil quickly or have passed their expiration date. The use of the right of withdrawal for the following products depends on the condition that the product packaging is unopened, undamaged, and the product has not been used.

-Portable Computer (Will not be taken back after the original operating system is installed.)

-All types of software and programs

-DVD, VCD, CD, and cassettes

-Computer and stationery consumables (toner, cartridge, ribbon, etc.)

-All kinds of cosmetic products

-Phone top-up orders

 

In the implementation of this contract, the Consumer Arbitration Committees up to the value declared by the Ministry of Industry and Trade, and the Consumer Courts in the settlement of the BUYER or the SELLER, are authorized. If the order is realized, the BUYER is deemed to have accepted all the terms of this contract.

 

SELLER: İCA DIŞ TİCARET ve TEKSTİL SAN. PAZ. A.Ş.

BUYER: