PRIVACY AND SECURITY POLICY

All services provided in our Store belong to our company İca Dış Ticaret ve Tekstil San. Paz. A.Ş. and are operated by our company.

Our Company may collect personal data for various purposes. It is stated below how and in what manner the collected personal data is collected, and how and in what manner this data is protected.

By filling out various forms and surveys on the membership or our Store, members provide certain personal information (such as names, company information, telephone, address, or email addresses), which is collected by our Store by the nature of the business.

Our Company may send campaign information, information about new products, and promotional offers to its customers and members during certain periods. Our members can choose whether or not to receive such information when becoming a member, change this selection later in the account information section after logging in, or notify us via the link in the informational message sent to them.

Personal information submitted electronically to our Store by our members during the approval process carried out via our Store or via e-mail will not be disclosed to third parties outside of the purposes and scope determined by the "User Agreement" concluded with our members.

For the purpose of identifying system problems and quickly resolving issues or disputes that may arise regarding the service provided, our Company records and uses the IP address of its members. IP addresses can also be used to generally identify users and gather comprehensive demographic information.

Our Company may use the requested information for direct marketing purposes, either by itself or in cooperation with parties it works with, outside of the purposes and scope determined by the Membership Agreement. Personal information may also be used to contact the user when necessary. The information requested by our Company, or information provided by the user, or information related to transactions made through our Store may be used by our Company and the parties it cooperates with in various statistical evaluations, database creation, and market research, outside of the purposes and scope determined by the "Membership Agreement," without disclosing the identity of our members.

Our Company undertakes to keep confidential information strictly private and confidential, to consider this as a secrecy obligation, and to take all necessary measures and show due diligence to ensure and maintain confidentiality, prevent the entirety or any part of the confidential information from entering the public domain, unauthorized use, or disclosure to a third person.

CREDIT CARD SECURITY

Our Company prioritizes the security of credit card holders who shop from our shopping sites. Your credit card information is never stored in our system.

When entering the transaction process, there are two things you should look for to ensure you are on a secure site. One of them is a key or lock icon at the bottom line of your browser. This indicates that you are on a secure internet page, and all your information is encrypted and protected. This information is used only in connection with the sales process and in the direction of the instructions you provide. Credit card information used during shopping is encrypted using the 128 bit **SSL (Secure Sockets Layer) protocol**, independent of our shopping sites, and is forwarded to the relevant bank for querying. If the card's usability is approved, the shopping continues. Since no card information is viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of the payment/invoice/delivery address information for orders placed online with a credit card is checked by our company against credit card fraud. Therefore, for customers placing an order for the first time from our shopping sites, the accuracy of their financial and address/phone information must first be approved before the order can proceed to the supply and delivery stage. The credit card holder customer or the relevant bank is contacted, if necessary, to verify this information.

Only you can access and change all the information you provide when you become a member. If you securely protect your member login information, it is not possible for others to access and change the information related to you. For this purpose, movement takes place within the **128 bit SSL** security area during membership transactions. This system is an unbreakable international encryption standard.

Internet shopping sites with an information line or customer service and that state their **open address and phone information** are preferred more today. This way, you can get detailed information about all the issues you have in mind and gain healthier information about the reliability of the company providing the online shopping service.

Note: We recommend paying attention to the presence of the company's open address and phone number on internet shopping sites. If you are going to shop, note down all communication information such as the phone number/address of the store you are purchasing the product from before shopping. If you are unsure, confirm by calling before shopping. Our company's address and contact information are available on all our corporate sites.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

The identity and credit card information you send us via the **mail-order credit card method** will be stored by our company in accordance with the principle of confidentiality. This information is kept for 60 days against possible credit card chargeback objections that may arise with the bank and is then destroyed. Since you can object to the bank and prevent the payment of any amount other than the cost approved by you on the mail-order form you send us in return for the products you ordered, it does not pose a risk. 

THIRD PARTY WEBSITES AND APPLICATIONS

Our Store may provide links to other sites within its website. Our Company bears no responsibility for the privacy practices and content of the sites accessed through these links. The Privacy Policy Principles in this contract only pertain to the use of our Store and do not cover third-party websites. Advertisements published on our company's site are distributed to our users through our advertising business partners.

EXCEPTIONAL CIRCUMSTANCES

In the limited circumstances specified below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy." These circumstances are, but are not limited to:

1. Complying with the obligations imposed by current legal rules issued by the competent legal authority, such as Law, Decree-Law, Regulation, etc.;

2. In order to fulfill the requirements of the "Membership Agreement" and other agreements concluded by our Store with users, and to put them into practice;

3. Requesting information about users for the purpose of carrying out a properly conducted investigation or inquiry by the competent administrative and judicial authority;

4. Cases where it is necessary to provide information to protect the rights or safety of users.

E-MAIL SECURITY

Never write your **credit card number or passwords** in emails you send to our Store's Customer Service regarding any of your orders. Information contained in emails can be viewed by third parties. Our Company cannot guarantee the security of information transferred from your emails under any circumstances.

BROWSER COOKIES

Our Company may obtain information about users visiting our Store and their use of the website using a technical communication file (**Cookie**). The mentioned technical communication files are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the internet by storing status and preferences about the site.

The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site, and how long they stay on the site, and to produce dynamic advertisements and content from user pages specially designed for users. The technical communication file is not designed to retrieve data from the main memory or your e-mail or any other personal information. Most browsers are initially designed to accept the technical communication file; however, users can change the settings to prevent the technical communication file from arriving or to be warned when the technical communication file is sent.

Our Company may change the provisions of this "Privacy Policy" at any time by publishing it on the site, sending an electronic mail to users, or publishing it on its site. If the Privacy Policy provisions change, they become effective on the date they are published.

For any questions and suggestions regarding our privacy policy, you can send an email to [email protected] or contact us using the communication information below.

Company Title : İca Dış Ticaret ve Tekstil San. Paz. A.Ş.

Address : Tatlısu Mah. Arifay Sok. No:4, K. Ataşehir Ümraniye, İstanbul

E-mail : [email protected]

Tel: 0 (216) 314 3131

Fax: 0 (216) 314 6333